FAQ (Frequent questions asked)
 
1. How does PEST FREE work?
2. Does PEST FREE really work?
3. How do I use PEST FREE ?
4. How will I know PEST FREE is affecting the pests?
5. Does PEST FREE kill the pests?
6. How long does PEST FREE take to rid of pests from your premise?
7. Does PEST FREE keep pests from entering your houses / premises?
8. Is PEST FREE safe on humans?
9. Will PEST FREE affect computers or other electronic equipment?
10. How will I know PEST FREE is functioning?
11.
12. How many PEST FREE will I need for my home / premise?
13. Apart from homes, can Pest Free be used in restaurants, factories, hotels etc?
14. How do I purchase Plug-In Pest Free in Malaysia?
15. Does PEST FREE have a warranty?
16. Is your company offering a 30 day Money Back Guarantee for the product?
 
How does PEST FREE work?

The existing electrical wiring in our homes emits a low electromagnetic field that is harmless to humans and pests like rats and cockroaches. However when PEST FREE is plugged in, it alters the existing electromagnetic field throughout the electrical wiring in our homes. This disturbs and affects the rats and cockroaches but not humans. The pest will lose appetite, feel dehydrated and have no mood to breed. They will be stressed up and confused. The rats and cockroaches will eventually leave our homes.

 
Does PEST FREE really work?

PEST FREE Australia has been manufacturing and markets these devices since 1995 and do not sell any other products. If the product does not work, the company should have closed down a long time ago. PEST FREE has received hundreds of positive customer testimonials. In Malaysia, though we are quite new, we already have many satisfied users and testimonials.

 
How do I use PEST FREE?

It is very simple, just plug in the PEST FREE device into an independent power plug point and keep it switched on all the time. The device is designed to be switched on 24 hours a day and will keep on working for around 10 years. Our Australian principal says that some PEST FREE units in Australia last for more than 10 years.

 
How will I know PEST FREE is affecting the pests?

Within 2 weeks, you may start to see a change or increase in pests activity and a higher than normal number of pests. PEST FREE stresses the pests and they come out becoming easier to trap them using traps and gum pads. After about 4 weeks, they begin to leave our premises.

 
Does PEST FREE kill the pests?
No. PEST FREE makes them confused and stressed. They will leave their hiding place in search of a new, condusive environment. As they appear in the open, take appropriate steps to eliminate these pests. We strongly suggest the use of glue boards and mouse traps.
 
How long does PEST FREE take to rid of pests from your premise?
Usually, after 4-6 weeks, these pests will be cleaned out. However, this depends on the cleanliness and level of infestation of your premise and its surrounding areas. Some bad infestation cases may take up to 3 months or more. Adequate number of PEST FREE units installed in your premise is also necessary for a good result..
 
Does PEST FREE keep pests from entering your houses / premises?
No, nothing can achieve that. Good housekeeping will help reduce the incident. PEST FREE will prevent pests from staying and
breeding in your home / premises.
 
Is PEST FREE safe on humans?
Yes. PEST FREE has been tested and certified safe by HACCP and complies with the legislative requirements pertaining to the
Australian Occupational Health and Safety Act 2000 No 40 and the Occupational Health and Safety Regulations 2001. The magnitude of electromagnetic pulse it generates is much lesser than a hairdryer or a mobile phone.
 
Will PEST FREE affect computers or other electronic equipment?
No. PEST FREE is certified by the Australian Office of Energy as meeting all electrical standards, cert no. CS6455N
 
How will I know PEST FREE is functioning?
The pulsating green power light indicates that the device is in operation mode.
 
Is PEST FREE expensive to operate?
No, PEST FREE consumes less than RM 2 of electricity per month.
 
How many PEST FREE will I need for my home / premise?

One unit of PEST FREE can cover up to approximately 1,500 sq. ft. Therefore, for an average 2-storey home, 2 units will suffice. As a guideline :-

Single storey 3 bedroom house - 1 unit
Double storey intermediate house - 2 units
Standard semi detached house - 3 units
 
Apart from homes, can Pest Free be used in restaurants, factories, hotels etc?
We have other models of Pest Free apart from the Domestic that is suitable for commercial establishments. Pest Free Pro is suitable for small cafes and shops and Pest Free Commercial is suitable for hypermarkets, resturants, hotels etc.
 
How do I purchase Plug-In Pest Free in Malaysia?
You can purchase Pest Free Domestic units online by credit card or other methods of payment. Please click on to our BUY ONLINE icon to purchase online. As for Pest Free Pro and Pest Free Commercial Units, kindly contact us at 1300 88 0938 for an appointment with our customer service representative for a site survey and a proposal for your outlet.
 
Does PEST FREE have a warranty?
Yes. There is a 1 year warranty against manufacturing defects.
 
Is your company offering a 30 day Money Back Guarantee for the product?
Yes, if it does not work for you, please return it to us and we will give you a full refund. This is the confidence we have on our product.
 
Your premises or house should be kept clean and maintained at a high standard of house keeping. All left over foods should be in a closed dust bin. Water puddles should be removed. With the PEST FREE device plugged in and without food and water, the pests will leave faster.